1.- Legal Framework
In compliance with current legislation, the FRANCISCO JAVIER GARCÍA GONZÁLEZ entity that operates through the Internet from this website WWW.ACEITECSB.COM is listed below
continuation of the general contracting conditions of the products and/or services offered through it and from which the rights and obligations of the parties are generated.
2º – -Identification
These General Terms and Conditions of Business (hereinafter referred to as the “Terms and Conditions”) regulate the relationship between FRANCISCO JAVIER GARCÍA GONZÁLEZ (hereinafter referred to as the “Terms and Conditions”) and FRANCISCO JAVIER GARCÍA GONZÁLEZ (hereinafter referred to as the “Terms and Conditions”).
“Provider”) and the customers (hereinafter the “User”), relating to all transactions carried out
through the website of the on-line shop.
2.1.- Bidding Company
This company has its legal domicile, to which it can address, if necessary, claims in the
at the following address:
COMPANY NAME: FRANCISCO JAVIER GARCÍA GONZÁLEZ
TRADE NAME: EL CORTIJUELO SAN BENITO
VAT NO.: 51461574V
ADDRESS: AVD. ATHENS 75, LOCAL 103
TOWN: LAS ROCAS
And on the other hand:
2.2.- The User
The user or client is understood to be the internet user who acquires this status by registering on the website, using a form and being assigned a user password and
password, for which it has full responsibility for the use and custody, being responsible for the truthfulness of the personal data provided to the provider, as we will see in the section on
By accepting these Conditions, the User declares:
1. That he is a person with the capacity to contract according to current regulations.
2. That you have read and accept these Terms and Conditions.
The User will always have access to the conditions prior to the beginning of the product contracting procedure, and may store and/or reproduce them in
a durable medium.
5º.- Validity or Duration
The period of validity or duration of the present Conditions and Particular Conditions of Contract shall be the time that they remain published on the aforementioned website.
and will be applicable from the moment the User makes use of the website, and/or proceeds to the contracting of any products.
The provider reserves the right to unilaterally modify these Conditions, without this affecting the goods or promotions that were acquired prior to the modification.
by the User.
The User undertakes to read the terms and conditions of the contract carefully each time he or she purchases a product, as they may have been subject to the following conditions
since the last time you logged in.
If any provision of these Terms is found to be invalid or unenforceable in whole or in part, such invalidity shall affect only that provision or part thereof which is invalid or unenforceable.
Ineffective, with the remainder of the Terms remaining in full force and effect.
8º – Object of the contract
The purpose of this contract is to regulate the contractual relationship of purchase and sale between the provider and the user at the time the user accepts the purchase during the process of
online contracting through the following mechanisms.
The contractual relationship of purchase and sale involves the delivery, in exchange for a certain price and publicly displayed through the website, of one or more specific products. Each of these products may be the subject of specific regulation through the specific conditions of contracting each of them, which will be given more detail in the guarantee section, returns, withdrawal, or in the product’s own technical specifications, due to the different formats in which the products are marketed, their packaging or their
of your own nature.
9º.- User Registration
The User, will be able to register in the web, for which, will introduce the personal data required as obligatory they will be: name and surnames, electronic mail and password. Discharge as
Shop user will provide you with access to the website, the purchase of products and the reception of newsletters/newsletters with information about the company and its products.
The user shall select a username and password and shall undertake to use them diligently and not to make them available to third parties, and to inform the provider of the same.
the loss or theft of the same or possible access by an unauthorized third party, so that the provider proceeds to the immediate blocking. The user has full responsibility for its use
and custody, being responsible for the truthfulness of the personal data provided to the provider. The user will not be able to choose as a user name words that have the purpose of confusing to
others for identifying the provider as a member of the provider, as well as, abusive, offensive and in general contrary to the law or to the requirements of morality and good morals.
10º.- Geographical scope
This website FRANCISCO JAVIER GARCÍA GONZÁLEZ (WWW.ACEITECSB.COM) operates and sells, on national and international territory, specifically Europe, USA and Canada. This geographical area is hereinafter referred to as’the Territory’. Therefore, only the goods are shipped and distributed in the Territory. The use of this website as well as any purchase
is considered to be made in Spain, and therefore subject to the Spanish laws and regulations in force. Lender does not accept or deliver orders outside of the above-mentioned Territory.
All of the above is without prejudice to the fact that we will soon be able to offer these services in the excluded areas, in which case they will be announced in advance on this website.
11º.- Product Information
The Provider pays great attention to the information concerning the characteristics of the products by means of technical descriptions from its collaborating companies and manufacturers, and of
photographs illustrating the products. All this is done within the limits of the technology and respecting the standards of the market.
12º.- Taxes, currency and shipping costs
The prices indicated for each product include Value Added Tax (VAT) and will be expressed in the Euro currency (€). Such prices, unless otherwise indicated
expressly the opposite, do not include shipping costs or any other additional services and attachments to the product purchased.
13º.- Language in which the contract is developed
The contracting procedure and pre-contractual information is in Spanish, English and French.
German and these will be the languages used to carry out the recruitment.
14-Steps in the Contracting / Purchasing Process
In order to start the process of contracting products on WWW.ACEITECSB.COM you only have to follow the instructions on the website. The User once selected the products
If you wish to purchase, you will need to register as a user, by filling in the required data requested on the page that will appear below. After registration, the assignment of the name
of user and password is produced automatically, according to those previously chosen by the interested party.
The registration system is not equipped with a user verification system during the registration process. Thus, before the user is activated in the system, a message is sent with the following information welcome to the email. Once successfully registered, the user will be able to log in with their username and password to the control panel of their profile in order to manage all the functions that the user can use. Provider of the site has made available to you, such as the account details section, my orders and the possibility of exercising A.R.C.O. rights.
Once you have registered, you can proceed to the purchase of your product(s).
14º.2.- Purchase process
The purchase process is easy and simple.
Summary of products added to the shopping cart
Method of ordering as a guest or under registration
Order review and payment
NOTE: THE PAYMENT OBLIGATION AT THE TIME OF ORDERING.
Provisions to be taken into account in the purchase process.
15º.- Availability of the product
The purchase of the products is under order, having a large stock that is updated at all times. In the event of delay in shipment, prior notification is given by telephone or through the
16º.- Types of products
The website has a wide range of the best brands and very competitive prices for everything related to food, natural cosmetics and decoration.
distributed in categories for easy search.
17º.- Maximum order amount
There is no maximum order.
18º.- How to extend or cancel my order
To extend an order you can always do it as long as you have not finished the purchase, and you can do it by clicking on the “Continue shopping” button.
To cancel an order after a purchase has been made, the order may be cancelled with a right to a full refund provided that the following conditions are met:
The order has not left our warehouses or is not in transit to the address indicated and cancellation is requested within 2 hours from the time it is placed.
For orders that have already left the premises of FRANCISCO JAVIER GARCÍA GONZÁLEZ, the courier company will be notified and in this case, the amount of the refund will be sent to the following address
customer would be full with the exception of shipping costs.
To request cancellation of your order, please send an email to INFO@CORTIJUELOSANBENITO.ES or call 916031463.
19º.- Shipping costs and methods and delivery time
The shipping costs will be made by the transport company of the supplier and will meet the following rates in the table below:
There are two forms of delivery, collection from the address of the service Provider or home delivery. The cost of home delivery will be based on the following rates:
For orders delivered in Madrid the shipping cost is 4€ plus VAT.
Rest of Peninsula the shipping cost is 7€ plus VAT.
Ceuta, Melilla, Canary Islands and International territory the cost will vary depending on the distance ranging from 15€ plus VAT to 40€ plus VAT.
For orders over 70€ the shipping cost is free. The order will be shipped to the address you indicated at the time you made your purchase. The provider does not guarantee delivery to mailboxes.
20º.- The delivery time
Between the placing of the order and the date of the first delivery attempt by the transport company to the address indicated in the order, it corresponds to the sum of these 2 factors:
1. The delivery time (24 to 48 h) = validation and verification of your data and payment + preparation of your order + collection by the carrier.
2. The transport and delivery time of your order are indicated in working days within 48 hours if the product is available and the delivery address is in mainland Spain.
For destinations such as Ceuta, Melilla, Islands and International Territory, the time will vary depending on the place of delivery. In the event that you do not receive a package within the specified time period, an investigation will be conducted with the carrier which may take several days (the approximate time is fourteen (14) business days). During this period, no reshipment or refund of the order will be possible.
We advise you to check that everything is in conformity with your order and that the packaging of the package is in perfect condition, then sign with reservations and indicate by hand at
the delivery note of the carrier if he found any anomaly when receiving it. When you open your package, if you find that the delivered items are not in conformity with your order or are not in conformity with your order, please contact us.
If you have any questions or concerns about the damaged products, please contact our Customer Service Department, see the section entitled “Customer Service”.
Products shipped from suppliers do not facilitate the process of installing and operating the products.
Where can I consult my invoice? The invoice will always be delivered printed together with the order.
22º.- Value added tax
In accordance with current legislation, all purchases made through the website will be subject to Value Added Tax (VAT).
23º.- Methods or Modalities of payment
In general, the User may choose the method of payment:
A) By credit/debit card, for which it will facilitate, among others:
(i) name and surname;
(ii) card number;
(iv) the expiry date of the card;
Once you have validated all the information about your purchase (items, shipping methods, delivery and billing address) a choice will appear to choose which payment method you want to use
use and enter your data.
In the event that the payment platform informs of the refusal of the card, the order will be automatically cancelled, informing the customer of the cancellation online and at the time, such as we have commented above. Payments cannot be made with cards issued outside Spanish territory. Your card details will not be stored in our database, as when they are filled in they will be on the secure website of the chosen bank. Your credit card details are protected at all times thanks to the secure servers of the banks that use SSL encryption in their communications.
B) By bank transfer
If the User so requests, he may pay his order by bank transfer to the account indicated in due course. IMPORTANT: as a transfer concept you only need to indicate the order number that will be given to you
C) By Paypal
You can pay for your purchase through Paypal.
24º.- General Provisions on the Payment Process
The payment order given by the User necessarily implies adherence to these General Conditions as well as to the particular conditions of the order.
For any form of payment chosen by the User, all payments will be subject to the terms and conditions applicable to the User by the financial institutions.
participants or by the payment platforms in a secure way (e.g. Visa, Mastercad, Paypal, etc.).
Once the payment has been successfully made, the User will receive an e-mail with information and confirmation of the essential conditions of the operation:
o Contracted services, and description of the service provided.
o Products sent to the address indicated by the User:
In any case, through the website, the User will always have access to the information of its orders.
The Provider reserves the right to cancel payments or orders in the event of indications of fraudulent transactions by notifying the competent authorities of the following
conduct that is subject to investigation for the prevention of fraud.
25º.- Returns of defective, damaged or incorrect products or exercising the right of Withdrawal
Once you have received your order, you can cancel your purchase, as long as the product has not been used, has its original packaging and corresponding manuals, as well as all their
original accessories or promotional gifts if any within 14 calendar days of receipt of your order, except for those products whose nature are
We remind you that when you exercise your right of withdrawal, you will be refunded the money paid for the product(s) purchased and will include the amount of the deposit with the exception of the shipping costs. Also, if you choose the option of collecting the product from your home, the costs of the collection itself will also be borne by the customer.
Items may not be returned, exercising the right of withdrawal, that do not have their original packaging intact and unsealed as well as any type of customized product
for the customer. In this sense, we will not accept the return of all those products that present some type of manipulation of the protective film of the box or wrapping, in the opposite case.
the value of the item will be depreciated.
In the case of products that require opening and use in order to know if they work properly, the Provider, will require to accept their return that the product that
is returned, is in perfect condition and also has all its elements, packaging and wrappings.
And you’ll also have to make sure that:
a) Has not been used improperly or negligently, has not been handled improperly or recklessly, and has not been subjected to abnormal or harmful conditions.
b) Has not been involved in any accident or been damaged in attempting to repair or modify it.
c) Has not been used in a manner contrary to the manufacturer’s instructions for the Product.
d) It has not deteriorated due to natural wear and tear after receipt.
In the event that the product does not meet any of the above requirements, we may, at our discretion, not repair or replace the product or refund the amount paid and/or
we may ask you to reimburse all transport and inspection costs, which arise at current standard rates. To carry out this refund, we may charge the following costs
mentioned on your credit or debit card account or use the payment details provided when placing the Order.
In the event of a defective product, the Provider shall, as appropriate, repair, replace, reduce the price or terminate the contract, which shall be free of charge for the Provider.
consumer and user.
If the product or its packaging has been damaged or is not in the original condition for shipment, the value of the item will be depreciated. This provision does not affect the consumer’s rights under current legislation.
In cases where you believe that at the time of delivery the product does not conform to the Contract is a product damaged during shipment, or is incorrect you must contact us immediately through our contact form, providing the product data as well as the damage it suffers, or by calling us at telephone number 91603141463 during our customer service hours as described above or under the heading Customer service.
Once the request for return has been examined and the appropriate checks have been made, subject to confirmation by e-mail, and once the product has been received, we will proceed to examine it carefully and we will inform you by e-mail within a reasonable period of time if the product is returned or replaced (if applicable). The item will be returned or replaced as soon as possible.
and, in any event, within 14 calendar days of the date on which we send you an e-mail confirming that the item is to be returned or replaced.
The amounts paid for those products that are returned due to a proven tare or defect will be refunded in full, including the delivery costs incurred. To deliver the article to you. The return will be made on the same means of payment that was used to pay for the purchase.
The rights recognised by the legislation in force are safeguarded. It will not be admitted the change of an article by another one, in this case, it will be necessary to proceed to its
and to the realization of a new purchase.
The return of a product purchased on the website may be made by the following method:
1. By means of a request by contacting our customer service department using the information provided in Section 26.
If you have received an incorrect order, please call our Customer Service Department on 916031463 or send us an email to firstname.lastname@example.org We will be at your service as soon as possible.
happy to assist you in correcting the error.
26th – Exceptions to the right of withdrawal
The right of withdrawal does not apply to the delivery of:
Products that may alter their nature.
27º.- Customer service: Help, Suggestions and Complaints
At any time, you may contact our Customer Service Department for assistance, suggestions or complaints by writing to email@example.com
or by calling 91603141463 from 10:00 to 20:00 from Monday to Saturday.
28º.- Warranty of the products
The guarantee of the products will be those legally established for each case. For those cases of perishable products, the User will have 10 days from its reception.
to exercise the product warranty.
In order to make the guarantee effective, contact the Customer Service Department by phone or email, where they will inform you of the process to be followed.
29º.- Lender’s Rights
Preserve, modify or suspend its website without prior notice.
Change the price of the offers.
Reject orders for lack of stock or non-payment of the customer.
Refuse access to computer tools to clients in the event of non-compliance with these conditions.
Receive the amount of the customer’s purchases, accepted the transaction.
Reserve ownership and retain full ownership of the item until full payment by the customer.
Not to reproduce, alienate or dispose of the information published by El Prestador in all its contents without the express permission of the company itself.
Proceed to correct or amend human or computer errors.
30º.- Limitation of liability
All the information provided by the User to the Provider and through the corresponding forms must be truthful. It is the User’s responsibility to maintain the data
provided to the Provider, duly updated. In any event, the Provider shall not be liable for any damages or losses caused as a result of having
provided false, insufficient, inaccurate or incorrect information.
Access to the website does not imply any obligation on the part of the Provider to verify the authenticity, suitability, completeness, accuracy, suitability and updating of the information.
provided by the User through the corresponding forms.
The Provider shall not be liable in those cases in which the parents, guardians or legal representatives of underage or disabled Users are entitled to authorize the
access, provision of personal information or use of the website or the hiring of any products or services provided through the applications or web platform.
It shall be the responsibility of the aforementioned parents, guardians or legal representatives to supervise the access and use of the minor or disabled person to the contracting of the products and services. Provided through WWW.ACEITECSB.COM.
The access of the Users to the Contents does not imply any obligation on the part of the Provider to control the absence of viruses or computer elements that may have any harmful effect on
the User’s computer equipment. In any case, the User shall have the necessary tools at his disposal to detect such viruses or harmful computer elements.
Consequently, the Provider shall not be liable for any damage caused to the computer equipment of Users or third parties during access to the Content.
The Provider shall not be liable for any interruptions in electrical or telecommunications services that prevent users from using the services offered.
31º.- Applicable Law and Jurisdiction
These conditions shall be governed by or construed in accordance with Spanish law to the extent that they are not expressly established. Provider and User, agree to submit any and all
dispute that may arise from the provision of the products or services covered by these Conditions, to the Courts and Tribunals of the user’s home.
In the event that the user is domiciled outside Spain, the provider and the user expressly renounce any other forum, submitting to the Courts and Tribunals of the
address of the OWNER OF THE WEBSITE.
32º.- Online dispute resolution platform for consumers and traders
The European Commission has launched a platform to help consumers and traders resolve disputes relating to purchases made on the Internet.
Address to the platform: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=EN